Refund policy

30-Day Satisfaction Guarantee: If you are not satisfied with the product, you may request a refund within 30 days of your purchase date. This guarantee applies exclusively to orders placed directly through the official store, with refunds typically limited to one opened unit per product type per customer.

Damaged, Defective, or Incorrect Items: If your order arrives damaged, defective, or contains the wrong items, contact customer support within 30 days of delivery. Clear photographic evidence showing the issue and packaging may be required for inspection before a replacement or full refund is approved.

Shipping Fees: Original shipping and handling charges are non-refundable unless the return is due to an error on our part or a verified defective product. Customers are responsible for return shipping costs where applicable.

Refund Processing: Once your return is received, inspected, or your refund request is authorized, the credit is automatically applied to your original payment method within 5 to 7 business days.